Charity Challenge FAQ
I only registered to run, but now I want to raise money for a charity. Is it too late?
You can still fundraise!
Set up a personalized fundraising page if you are already registered for the run
- Select the charity you want to support from the list of Official Charities page
- Click on “Fundraise” then the “Sign Up” button and enter your information. Please make sure you have already registered for the race (Tip : Have your Race Registration Confirmation # ready for verification.)
- Fundraise on your own or join a team and fill in your information.
Note : This step will only register you for a fundraising account, and will not re-register you for the race!
I received a Charity Pin Code, where do I enter it?
- Go to Race Registration
- Complete the personal information section
- *DO NOT* enter the Pin Code into the Promo Code field
- Select Yes to I would like to participate in the Scotiabank Charity Challenge
- Select Your Charity from the drop-down menu
- Enter your Charity Pin Code into the Charity Pin Code field
How do I make a donation to an Individual or a Team?
- Select a charity from the list of Official Charities page
- Locate the SEARCH field
- Enter the name of the individual or team and make your donation!
How do I make a donation to a Charity?
- Select a charity from the list of Official Charities page
- Click on the « Donate » button
I represent a Canadian Charity and want to register the charity to participate in the Scotiabank Charity Challenge. How do I register the charity?
The deadline to apply to become an official charity partner is June 1st, 2020. Click here for a copy of the 2020 information package and how to apply.
Can I register several people to the Scotiabank Charity Challenge using the same form?
We recommend you register each participant individually as the charity rate will only apply to the first participant. Once registration is complete, a personal fundraising page will be automatically created for the participant. If there are several participants on the same form, only one personal fundraising page will be created and it will be for the first registered participant. In this case, the other participants will have to manually create their fundraising pages. Under the Scotiabank Charity Challenge, it is best to register one participant per form.
I registered for the Scotiabank Charity Challenge, but I have not received or I cannot find the confirmation email.
Don’t worry! Not receiving these emails does not necessarily mean that the registration was not completed. First, check your spam emails. Still nothing? Contact us and we will proceed with verifications or Click here to verify whether you are on the registration confirmation list.
How do I change an email address on my fundraising page?
Is there a Scotiabank Employee Program?
There is a Scotiabank Employee marathon program available in each Scotiabank-sponsored Marathon market. Complete details are available on ScotiabankLive/Marathons. Click Here for details.
Should I create a Fundraising Team? How do I set up a Fundraising Team? How do I join a Fundraising team?
Fundraising Teams should only be created under a Charity umbrella IF separate tracking is required, or if you would like to fundraise with your family or friends. All donations, whether you fundraise as an individual or as part of a team will be directed to your charity of choice.
To set up a fundraising team:
To join a fundraising team:
How do I get a pledge form?
Find your charity from the list of Official Charities page
Email the Charity Administrator to request a pledge form.
What do I do with my cash and cheque pledges?
Please ensure you make arrangements with the Charity Administrator listed on the Official Charities page to drop off any cash and/or cheque pledges on race day, at their office, or mail the pledge form and cheques to their office.
