What is the Green Bib Program?

By | Registration, Registration | No Comments
The Green Bib Program gives participants with the choice about whether to receive a race shirt and medal as part of their race day experience. If a participant chooses the Green Bib option, a donation will be made to a participating sustainability charity in lieu of a race shirt and medal. On race day, they will be wearing a green bib to indicate this choice.
At Canada Running Series, we’re always looking for ways to reduce our environmental impact, and we want to provide our participants with that same ability. By offering the green bib as a registration option, we allow our participants to be in choice about what they receive as part of their race experience.

Can I defer my entry due to pregnancy or postpartum?

By | Registration | No Comments
Yes! Please review our pregnancy and postpartum deferral policy below.
Who is eligible:
Anyone who is a registered participant, and is or becomes pregnant prior to race day and chooses to not participate in the event due to such circumstances. For clarification, Canada Running Series considers postpartum to be 24 weeks following the birth of a child.
How to request a pregnancy or postpartum deferral:
To obtain a pregnancy or postpartum deferral, the participant must:
Submit a pregnancy or postpartum deferral request in writing to info@canadarunningseries.com any time after registering for the event, but no later than 14 days before race day.
Provide written confirmation of the participant’s pregnancy signed by a physician, registered midwife, or other medical professional.
What does a pregnancy or postpartum deferral provide:
A participant who obtains a pregnancy or postpartum deferral will have their original registration deactivated and will be provided a promo code that can be used to register for one of the next two subsequent events. The promo code must be used to register for the same Canada Running Series Event as the original registration. If it is not used within the following two years, no refund or additional deferral will be provided.
If a participant becomes pregnant again during a pregnancy or postpartum deferral period, they may request a second consecutive pregnancy or postpartum deferral. This would permit them to defer their race entry a second time.
Canada Running Series will allow no more than two consecutive pregnancy deferral requests per event. If the individual is unable to participate after requesting two consecutive deferrals, the participant understands they will not be offered a refund. However, participants are allowed to request additional non-consecutive pregnancy or postpartum deferrals for future pregnancies.

What is the Athletics Canada Road Race Label?

By | General | No Comments

The 2023 Road Race Label Program is a new initiative meant to bring together and help raise the profile of Canada’s road races, in step with Athletics Canada’s goal of supporting existing events while also aiming to increase the number of high-level competitions across the country.

You can learn more here: https://athletics.ca/twelve-events-to-comprise-2023-athletics-canada-road-race-label-program/

What happens if I don’t complete the race within the course time limit?

By | Course | No Comments

If you do not finish your distance within the course time limit, you will kindly be asked to move to the sidewalk and complete your distance as an informed pedestrian.
Please follow the directions of our Course Marshals to ensure you complete your distance safely.

Please be sure to collect your medal after your race from the finish line or from the Help Desk.

*If you are participating in the Half Marathon, you will be able to collect your medal at the finish line. Please ensure that you ask our volunteers at the finish line to hand you a Half Marathon medal.

How do I submit a claim?

By | Enhanced Refund Protection | No Comments
If you purchased Race Roster Enhanced Refund Protection during registration, you can file your claim here: https://requestmyrefund.com/enhancedrefundprogram/refund
You can also review the Enhanced Protection’s terms and conditions to see if you’re eligible for a refund by clicking HERE.
For additional information on the Race Roster Enhanced Refund Protection Program, click HERE.
If you have any refund request related questions, and/or would like an update on the status of your claim, please reach out to help@protecht.com.