Why isn’t my Race Kit Ready on October 1st?

By September 23, 2020Post-Race, Virtual
< Back

We know you’re excited to get your race kit, and we can’t wait to get it to you! With October 1st being the start of the Scotiabank Toronto Waterfront Marathon Virtual Race, we wanted to give you an update about your medal and shirt.  

When we placed our shirt order for this race at the very start of 2020, we expected they would arrive in time for our original in-person event scheduled for October 18th. Then, the world changed. COVID-19 has created global delays in both the production and shipping of your race shirts.  While we are working hard with New Balance to ensure the race shirts are delivered by our original event date, we wanted to let you know that race kits will not be available until the end of October. 

Rest assured, as soon as the shirts arrive at our warehouse, our team will get to work packing your race kits which will also include your finisher’s medal and other fun items from our sponsors! We know that having a shirt and medal to celebrate your virtual race is important and we are doing everything we can to get you your race kits as soon as possible. We appreciate your patience.