Accessibility

• Will strollers be allowed for the 2023 in-person events?
• What adaptive devices are permitted on course?
• Can I participate with a service animal?
• What is your Equity, Access and Inclusion Policy?
• Can I participate with a support person?

Charity

• Articles coming soon

Course

• Where is the finish line?
• Is there water at the finish line?
• Where is the start line?
• Will there be cheer stations along the course?
• Is there a course time limit for the races?
• Is there food at the finish line?
• What happens if I don't complete the race within the course time limit?

General

• What do I do if I have a complaint?
• Who can I talk to about sponsorship of your race?
• Do you have any current job opportunities?
• What does your registration fee go towards?
• How do we join your mailing list?
• Is there an app for this Race?
• If I deferred my 2020 entry, am I automatically registered for the next in-person event or do I have to register again?
• What is the Athletics Canada Road Race Label?

Hotel & Travel

• Will you have Official Hotel Partners with discounted rates for the TCS Toronto Waterfront Marathon?

Race Day

• When is Race Day?
• Will there be baggage check available on race day?
• What if I want to participate with my friend?
• Will you be requiring everyone to be vaccinated against COVID-19 to participate in the in-person event?
• Will we have to wear masks in the start, finish and party site areas?

Race Expo

• Articles coming soon

Race Kit Pickup

• Articles coming soon

Registration

• How long is my 2020 deferral code valid for?
• What is the registration cap for the In-Person events?
• When will registration open for the Toronto Waterfront Marathon?
• If the race is cancelled for any reason, will we be refunded our entry fee?
• What are the age requirements? How old must I be on Race Day?
• Can the CRS Credit be used for any CRS event?
• Does the CRS Credit expire?
• What happens if the event sells out?
• How much does the In-Person registration cost?
• What are the processing fees that I'm charged with my registration?
• Can I purchase a registration as a gift?
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Results & Swag

• Will the in-person events be timed?
• If I do the Whole Shebang (In-Person 42K + Virtual 21K & 5K) will I get three medals?
• What is the design of the shirt?

Road Closures

• Articles coming soon

Shipping

• Can I have my Race Kit shipped to me if I'm running in-person?

Volunteers

• Articles coming soon

RegShield

• What does RegShield Offer?
• Does RegShield require proof when making a claim?
• What does RegShield cover?
• Is there a deadline to submit a claim?
• If I transfer my registration, is the RegShield policy applied to the new registration?
• If I transfer my registration to a new participant, can I still submit a claim?
• How do I submit a claim?
• How do I find the status of my claim?
• I filed a claim and it was approved, where is my payment?
• Does RegShield cover Covid related reasons?
• How do I provide proof of my claim?
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