Accessibility

• Will strollers be allowed for the 2022 in-person events?
• What wheelchairs permitted on course?
• Can I participate with a support person?
• Can I participate with a service animal?
• What is your Equity, Access and Inclusion Policy?

Charity

• What do I do with my cash and cheque pledges?
• How can I fundraise in support of one of the official charities in the Charity Challenge?
• How can I donate to one of the official charities of the Charity Challenge?

Course

• Where is the finish line?
• Will there be a water station on course?
• Is there water at the finish line?
• Is there food at the finish line?
• Where is the start line?
• Are there washrooms at the start line?
• Will there be cheer stations along the course?
• Is there a course time limit for the races?

General

• What do I do if I have a complaint?
• Who can I talk to about sponsorship of your race?
• Do you have any current job opportunities?
• What does your registration fee go towards?
• If I deferred my 2020 entry, am I automatically registered for 2021 or do I have to register again?
• How do we join your mailing list?
• Is there an app for this Race?
• Can I apply to break a Guinness World Record at this year's race?

Hotel & Travel

• Will you have Official Hotel Partners with discounted rates for the TCS Toronto Waterfront Marathon?

Race Day

• When is Race Day?
• Will you be requiring everyone to be vaccinated against COVID-19 to participate in the in-person event?
• Will there be baggage check available on race day?
• Will we have to wear masks in the start, finish and party site areas?
• What time should I show up to the In-Person race?
• What if I want to run with my friend?
• If I am experiencing symptoms of COVID-19 on race day, will I be issued a refund for not attending the in-person event?

Race Expo

• Is there an Expo?
• Can I become a vendor at the Expo?

Race Kit Pickup

• Where is Race Kit Pickup for the In-Person event?
• Where can I find my Proof of Vaccination document?
• Will there be race kit pickup on race day?
• Can someone else pick-up my race kit on my behalf?

Registration

• If I live outside of Canada, can I register for the in-person event?
• How long is my 2020 deferral code valid for?
• What is the registration cap for the In-Person events?
• When will registration open for the Toronto Waterfront Marathon?
• If the race is cancelled for any reason, will we be refunded our entry fee?
• What are the age requirements? How old must I be on Race Day?
• If I want to cancel my registration, what are my options?
• Can I change the shirt size I initially requested? How do I change my shirt size?
• Can the CRS Credit be used for any CRS event?
• Does the CRS Credit expire?
• What happens if the event sells out?
• Can I transfer distances?
• How do the shirts fit?
• If I am unable to participate on race day, can I transfer my bib to someone else?
• If I have tested positive or been exposed to COVID-19, will I be issued a refund for not attending the in-person event?
• If I am experiencing symptoms of COVID-19 on race day, will I be issued a refund for not attending the in-person event?
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Results & Swag

• Will the in-person events be timed?
• Can I change the shirt size I initially requested? How do I change my shirt size?
• When is Race Kit Pickup?
• The shirt size I requested does not fit, can I exchange it?
• If I do the Whole Shebang (In-Person 42K + Virtual 21K & 5K) will I get three medals?
• Where do I get my Age Category Prize?
• What is the design of the shirt?

Road Closures

• Will there be any road closures on October 16th?

Shipping

• Can I have my Race Kit shipped to me if I'm running in-person?

Volunteers

• Are there any volunteer opportunities?