Jun 28 2023
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Can I defer my entry due to pregnancy or postpartum?

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Yes! Please review our pregnancy and postpartum deferral policy below.
Who is eligible:
Anyone who is a registered participant, and is or becomes pregnant prior to race day and chooses to not participate in the event due to such circumstances. For clarification, Canada Running Series considers postpartum to be 24 weeks following the birth of a child.
How to request a pregnancy or postpartum deferral:
To obtain a pregnancy or postpartum deferral, the participant must:
Submit a pregnancy or postpartum deferral request in writing to info@canadarunningseries.com any time after registering for the event, but no later than 14 days before race day.
Provide written confirmation of the participant’s pregnancy signed by a physician, registered midwife, or other medical professional.
What does a pregnancy or postpartum deferral provide:
A participant who obtains a pregnancy or postpartum deferral will have their original registration deactivated and will be provided a promo code that can be used to register for one of the next two subsequent events. The promo code must be used to register for the same Canada Running Series Event as the original registration. If it is not used within the following two years, no refund or additional deferral will be provided.
If a participant becomes pregnant again during a pregnancy or postpartum deferral period, they may request a second consecutive pregnancy or postpartum deferral. This would permit them to defer their race entry a second time.
Canada Running Series will allow no more than two consecutive pregnancy deferral requests per event. If the individual is unable to participate after requesting two consecutive deferrals, the participant understands they will not be offered a refund. However, participants are allowed to request additional non-consecutive pregnancy or postpartum deferrals for future pregnancies.
Nov 23 2022
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What are the processing fees that I’m charged with my registration?

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Race Roster collects a fee on all transactions (processing fees) as this is an industry standard. Their team assists our races from beginning to end, and this fee allows them to provide meaningful customer support to all participants, covers merchant costs of processing the transaction, the technology costs of developing an online registration platform, includes event cancellation protection for participants in the case of an emergency, and ensures that the online race experience is seamless for all.

We understand that some people aren’t familiar with where these fees are spent, and may think they are an irrelevant added cost, though without them, we would not be able to host the events that we do.

Jan 13 2022
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Can I transfer distances?

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Yes, we will be allowing distance transfers for this event until September 25 at 11:59pm. There is a $10 administrative fee associated with all transfers + HST and processing fees (collected by Race Roster).
*Please note that there is only one transfer available per registration, and transfers into a sold out sub-event is not permitted. NOTE – transfers into a longer distance are no longer permitted as these sub-events are at capacity. You may not transfer into a longer distance online, or at the Race Expo.
To transfer your distance, visit the event page and click the ‘Transfer’ button on the left-hand menu.
If you would like to transfer your distance, or transfer into virtual after September 25, you must do so at the Help Desk at the Race Expo during Race Kit Pickup Hours (see hours here). Be sure to ask for your medal when grabbing your kit!
Aug 10 2021
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Can I transfer my bib to someone else?

By | Registration | No Comments
Yes, participants can transfer their entry for the 2023 TCS Toronto Waterfront Marathon until Monday, September 25 at 11:59pm.To transfer your bib, visit the registration page and click ‘Transfer’ in the left hand menu.
Please note that registrations are restricted to one transfer, and any participant transferring their bib to someone else is responsible for collecting the cost of registration directly from the person they are transferring it to.
If you would like to transfer your bib after September 25th, you will need to do so at the Help Desk at the Race Expo (see operating hours HERE).
How to transfer
1. The original participant sends the new participant their bib number and written permission to pick up the bib and transfer the registration.
2. The new participant will go to Race Kit Pickup and pick up the race kit, including participant shirt. The original participant does not need to be present.
3. The new participant will take this race kit to the Help Desk at Race Kit Pickup to transfer the registration.
Participants purchasing a transfer bib will receive the original registrant’s shirt size and style. There will be an opportunity to exchange the un-worn shirt after the new participant completes their race at the Help Desk on race day – AFTER you complete your race. Sizing and exchanges are not guaranteed.
The TCS Toronto Waterfront Marathon does not facilitate or support the transfer of funds between participants. There is a $10 administrative fee associated with all transfers + HST and processing fees (collected by Race Roster).
NOTE – Please be cautious when purchasing race entries from unfamiliar individuals as there are scammers, and the entries they are selling may not be legitimate.
Please assess the payment method they are requesting for the registration, and note you should never exchange a gift card for a registration as this is likely a scam.
Unfortunately, if you do receive an illegitimate registration, it will not be recognized by the event.
Canada Running Series and the TCS Toronto Waterfront Marathon cannot offer support to any participant transfers completed outside of the official registration page hosted by Race Roster.